W. Edwards Deming Quotes - Page 4

Quotes about:

• A leader must have knowledge. A leader must be able to teach.

  W. Edwards Deming

  Leader, Able, Management

  10 Copy quote

• Scrap doesn't come for free, we pay someone to make it.

  W. Edwards Deming

  Pay, Lean Manufacturing, Scrap

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• Quality begins with the intent, which is fixed by management.

  W. Edwards Deming

  Quality, Management, Fixed

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• Part of America's industrial problems is the aim of its corporate managers. Most American executives think they are in the business to make money, rather than products or service. The Japanese corporate credo, on the other hand, is that a company should become the world's most efficient provider of whatever product and service it offers. Once it becomes the world leader and continues to offer good products, profits follow.

  W. Edwards Deming

  Thinking, Hands, America

  "Out Of The Crisis". Book by W. Edwards Deming, p. 99, 1982.

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• The questions are more important than the answers.

  W. Edwards Deming

  Important, Answers

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• Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.

  W. Edwards Deming

  Risk, Quality, Boards

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• A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?.

  W. Edwards Deming

  Wish, President, Dare

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• You cannot inspect quality into the product; it is already there.

  W. Edwards Deming

  Quality, Products

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• Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.

  W. Edwards Deming

  Risk, Quality, Needs

  W. Edwards Deming, Joyce (edited by) Orsini (2012). “The Essential Deming: Leadership Principles from the Father of Quality”, McGraw Hill Professional

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• Learning is not compulsory; it's voluntary... But to survive, we must learn.

  W. Edwards Deming

  Inspirational, Leadership, Education

  "Deming: The Way We Knew Him". Book by Frank Voehl, February 28, 1995.

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• Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

  W. Edwards Deming

  Inspirational, Business, Loyal Customers

  28 Copy quote

• You can not achieve an aim unless you have a method.

  W. Edwards Deming

  Management, Achieve, Method

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• People are entitled to joy in work.

  W. Edwards Deming

  People, Joy, Management

  32 Copy quote

• A leader's job is to help his people.

  W. Edwards Deming

  Jobs, People, Leader

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• No one can measure the loss of business that may arise from a defective item that goes out to a customer.

  W. Edwards Deming

  Loss, Risk, May

  W. Edwards Deming, Joyce (edited by) Orsini (2012). “The Essential Deming: Leadership Principles from the Father of Quality”, McGraw Hill Professional

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• The main difference between service and manufacturing is the service department doesn't know that they have a product.

  W. Edwards Deming

  Differences, Management, Department

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• What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.

  W. Edwards Deming

  Care, Management, Scientist

  32 Copy quote

• The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.

  W. Edwards Deming

  Discovery, Ideas, Design

  Source: www.leanblog.org

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• Managing by results only makes things worse.

  W. Edwards Deming

  Management, Results

  36 Copy quote

• People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.

  W. Edwards Deming

  People, Example, Looks

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• It does not happen all at once. There is no instant pudding.

  W. Edwards Deming

  Doe, Pudding, Management

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• Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.

  W. Edwards Deming

  Being Thankful, Acquisition, World

  Quoted in Wash. Post, 29 May 1988

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• The transformation will come from leadership.

  W. Edwards Deming

  Management, Transformation

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• Judging people does not help them.

  W. Edwards Deming

  Judging People, Doe, Helping

  W. Edwards Deming, Joyce (edited by) Orsini (2012). “The Essential Deming: Leadership Principles from the Father of Quality”, McGraw Hill Professional

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• Management is prediction.

  W. Edwards Deming

  Management, Predictions

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