People aren't afraid of failure, they just don't know how to succeed. We are each responsible for our own success (or failure). Winning at what you do is no exception. To ensure a win, you must take a proactive approach. Prevention of failure is an important part of that process.
Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.
There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge.
Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.
The more a prospective customer clicks on you and your stuff, the easier it is for them to make a buying decision in your favor.
I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.
Trust is even more important than love.
If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.
The best way to apologize is to let the customer vent first. Don't interrupt, just take notes and make empathetic noises. You can even tell the customer that it makes you mad too. Second, ask the customer what their speed of need is. Tell them what they ant to hear. That you apologize, that you understand how they feel, that you are meeting with the appropriate people to get a resolve, and that it will be done in 24-hours.
The secret to climbing up is to put your heart into your work.
To be a great leader of people - inspire them to follow you, not your rules.
The reason you have to say "Trust me" is that you haven't earned it and are forced to ask for it - BAD MOVE.
People who to back and chastise themselves, or second guess themselves, for making a wrong decision or a weak decision continues to set themselves up for failure in future decisions simply because they don't trust themselves.
You can't trust others unless you trust yourself.
The best way to learn how to become trustworthy is to study other trustworthy people.
Bankrupsy stays on your record for 7-10yrs. That gives you an idea how long it takes to rebuild trust.
Your character holds the key to your trustworthiness.
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