Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
All things being equal, people want to do business with their friends.
The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.
Customer satisfaction is worthless. Customer loyalty is priceless.
Failure is an event, not a person. Think of failure as 'it' and not 'me'.
Some people serve with pride - because they 'want to' do and be their best; other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show?
Change is not a four letter word...but often your reaction to it is!
The key is not to call the decision maker. The key is to have the decision maker call you.
If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success.
Customers will want to talk to you if they believe you can solve their problems.
In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
Failure is not about insecurity. It's about lack of execution.
Quality performance starts with a positive attitude.
People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve
A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
Great people have great values and great ethics.
Trust is not an important element; it is THE important element in any LONG TERM success with anyone or any company.
Take more chances than you dare. You'll make more sales than you expect. That's the formula.
If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.
If you find common subjects or interests with a prospect, you can establish a business friendship. Ask about a diploma or picture. Your prospect will be glad to talk about what he/she just did or likes to do. Try to captivate him or her in intelligent conversation with engaging questions about their interests. It's obviously better if you're versed in the subject, because that's where rapport is established. Get the prospect to talk about their passions and what makes them happy.
In sales, it's not what you say; it's how they perceive what you say.
Your job is to meet the right people and read the right books.
If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.
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