If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
We are what we repeatedly do. Excellence, then, is not an act, but a habit.
Life is a succession of lessons which must be lived to be understood.
Your most unhappy customers are your greatest source of learning.
Experience comes from bad judgment.
Never regret. If it's good, it's wonderful. If it's bad, it's experience.
Any intelligent fool can make things bigger and more complex... It takes a touch of genius - and a lot of courage to move in the opposite direction.
To my mind, the greatest reward and luxury of travel is to be able to experience everyday things as if for the first time, to be in a position in which almost nothing is so familiar it is taken for granted.
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him.
It takes a touch of genius - and a lot of courage to move in the opposite direction.
A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.
We wander for distraction, but we travel for fulfillment.
Experience is what you get when you didn't get what you wanted.
Nothing ever becomes real till it is experienced.
All great experience has a guarded entrance and a windowless facade.
I take my hat off to the ladies. The amount of grooming-plucking and shaving and all the other things men never have to do. I went down and spent time with transvestites in London in the clubs and all that. Got an insight to that world, and it's a mad world, but they are very warm and very open people. It was a great experience.
I'm a parent, especially when you've had the intense parenting the way I had. It's all in the bank. It's all in the great experience bank. Those are your secrets. That's the stuff that makes your work rich, that's what you dip into.
And it was a great experience, you know, to travel the world and compete at a certain level. It teaches you discipline, focus, and certainly keeps you out of trouble.
Experience is a great teacher, and sometimes a pretty teacher is a great experience.
Don't let complexity stop you. Be activists. Take on the big inequities. It will be one of the great experiences of your lives.
Every scientist, through personal study and research, completes himself and his own humanity. ... Scientific research constitutes for you, as it does for many, the way for the personal encounter with truth, and perhaps the privileged place for the encounter itself with God, the Creator of heaven and earth. Science shines forth in all its value as a good capable of motivating our existence, as a great experience of freedom for truth, as a fundamental work of service. Through research each scientist grows as a human being and helps others to do likewise.
We can have in life but one great experience at best, and the secret of life is to reproduce that experience as often as possible.
When I listen to a symphony I love, I don't get from it what the composer got. His 'Yes' was different from mine. He could have no concern for mine and no exact conception of it. That answer is too personal to each man. But in giving himself what he wanted, he gave me a great experience.
I feel very fortunate, I've been exposed to a lot of different cultures. If I wasn't from a multi-ethnic background, I wouldn't have had these great experiences. And one of the things that makes me a good actor is life experience.
I loved Herman's Head. And it was a great experience
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