Once you embrace unpleasant news, not as a negative but as evidence of a need for change, you aren't defeated by it. You're learning from it.
We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten. Don't let yourself be lulled into inaction.
The people who resist change will be confronted by the growing number of people who see that better ways are available; thanks to technology.
It's pretty incredible to look back 30 years to when Microsoft was starting and realize how work has been transformed. We're finally getting close to what I call the digital workstyle.
If the 1980s were about quality and the 1990s were about reengineering, then the 2000s will be about velocity.
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