Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.
Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
Quality is not an act, it is a habit.
The quality of a leader is reflected in the standards they set for themselves.
Fast is fine, but accuracy is everything.
Anything worth doing is worth doing well.
There is only one boss. The customer...
The happiness of your life depends upon the quality of your thoughts.
Quality is everyone's responsibility.
You seldom improve quality by cutting costs, but you can often cut costs by improving quality.
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
The quality of a person's life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor.
Quality is more important than quantity. One home run is much better than two doubles.
Well done is better than well said.
It is quality rather than quantity that matters.
Quality is never an accident. It is always the result of intelligent effort.
The happiness of your life depends upon the quality of your thoughts: therefore, guard accordingly, and take care that you entertain no notions unsuitable to virtue and reasonable nature.
Quality has to be caused, not controlled.
Quality means doing it right when no one is looking.
Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
Being on par in terms of price and quality only gets you into the game. Service wins the game.
Men of quality are not threatened by women of equality
Quality starts in the boardroom.
We can close the gap and improve what happens in the classroom by using educational technology that is the same high quality everywhere.
Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
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