To listen fully means to pay close attention to what is being said beneath the words. You listen not only to the 'music,' but to the essence of the person speaking. You listen not only for what someone knows, but for what he or she is. Ears operate at the speed of sound, which is far slower than the speed of light the eyes take in. Generative listening is the art of developing deeper silences in yourself, so you can slow our mind's hearing to your ears' natural speed, and hear beneath the words to their meaning.
Dialogue starts with the willingness to challenge our own thinking, to recognize that any certainty we have is, at best, a hypothesis about the world.
Trusting people to be creative and constructive when given more freedom does not imply an overly optimistic belief in the perfectibility of human nature. It is, rather, belief that the inevitable errors and sins of the human condition are far better overcome by individuals working together in an environment of trust and freedom and mutual respect than by individuals working under a multitude of rules, regulations, and restraints imposed upon them by another group of imperfect individuals.
We learn together in teams. This involves a shift from a spirit of advocacy to a spirit of enquiry.
In a sluggish system, aggressiveness produces instability. Either be patient or make the system more responsive.
Knowledge is constructed, not transferred
Reality is made up of circles but we see straight lines.
In dialogue, individuals gain insights that simply could not be achieved individually.
Learning to see the structures within which we operate begins a process of freeing ourselves from previously unseen forces and ultimately mastering the ability to work with them and change them.
Through learning we re-create ourselves. Through learning we become able to do something we were never able to do.
When there is genuine vision(as opposed to the all-too-familiar vision statement), people excel and learn, not because they are told to, but because they want to.
Teams, not individuals, are the fundamental learning unit in modern organizations. This is where the "rubber stamp meets the road"; unless teams can learn, the organization cannot learn.
It's common to say that trees come from seeds. But how can a tiny seed create a huge tree? Seeds do not contain the resources need to grow a tree. These must come from the medium or environment within which the tree grows. But the seed does provide something that is crucial : a place where the whole of the tree starts to form. As resources such as water and nutrients are drawn in, the seed organizes the process that generates growth. In a sense, the seed is a gateway through which the future possibility of the living tree emerges.
The easy way out usually leads back in.
The further human society drifts away from nature, the less we understand interdependence .
Most of us at one time or another have been part of a great 'team', a group of people who functioned together in an extraordinary way-who trusted one another, who complemented each other's strengths and compensated for each other's limitations, who had common goals that were larger than an individual's goals, and who produced extraordinary results ... the team that became great didn't start off great-it learned how to produce extraordinary results.
Dividing an elephant in half does not produce two small elephants.
I often say that leadership is deeply personal and inherently collective. That's a paradox that effective leaders have to embrace.
When all is said and done, the only change that will make a difference is the transformation of the human heart.
An accurate, insightful view of current reality is as important as a clear vision.
Leadership is about creating new realities.
Structures of which we are unaware hold us prisoner.
You cannot have a learning organisation without a shared vision...A shared vision provides a compass to keep learning on course when stress develops.
We need to be the authors of our own life.
Mental models are deeply ingrained assumptions, generalizations, or even pictures of images that influence how we understand the world and how we take action.
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