Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.
Your most unhappy customers are your greatest source of learning.
If your actions inspire others to dream more, learn more, do more and become more, you are a leader.
Effort and courage are not enough without purpose and direction.
You can go as far as your mind lets you.
Your time is limited, so don't waste it living someone else's life.
It's fine to celebrate success but it is more important to heed the lessons of failure.
Success is a lousy teacher. It seduces smart people into thinking they can't lose.
Failure is not the opposite of success; it's part of success.
Innovation distinguishes between a leader and a follower.
Someone is sitting in the shade today because someone planted a tree a long time ago.
Risk comes from not knowing what you're doing.
It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently.
Don't be intimidated by what you don't know. That can be your greatest strength and ensure that you do things differently from everyone else.
Don't limit yourself. Many people limit themselves to what they think they can do. You can go as far as your mind lets you. What you believe, remember, you can achieve.
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
You are indebted to life until you help some less fortunate person, just as you were helped.
The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
The difference between successful people and others is how long they spend time feeling sorry for themselves.
The key to successful leadership today is influence, not authority.
Make every detail perfect and limit the number of details to perfect.
My parents ingrained in me early on that the perfect score is always something to strive for. I want to win and I want to succeed no matter what.
If we can learn to deal with our discomfort and just relax into it we'll have a better life.
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