We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
Strength lies in differences, not in similarities
Build for your team a feeling of oneness, of dependence on one another and of strength to be derived by unity.
Strategy is not a solo sport, even if you're the CEO.
The best executive is one who has sense enough to pick good people to do what he wants done, and self-restraint enough to keep from meddling with them while they do it.
When a team outgrows individual performance and learns team confidence, excellence becomes a reality.
If I have seen further than others, it is by standing upon the shoulders of giants.
Remember teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability.
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