Howard Schultz Quotes About Employees

Quotes about: Employees

• Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.

  Howard Schultz

  Inspirational, Encouragement, Educational

  "Grounds For Success". Interview with Scott S. Smith, www.entrepreneur.com. May 1, 1998.

• Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.

  Howard Schultz

  Leadership, Organization, Two

  Howard Schultz, Joanne Gordon (2012). “Onward: How Starbucks Fought for Its Life without Losing Its Soul”, p.260, Rodale

• We will never-and I mean never-turn our backs on our employees.

  Howard Schultz

  Inspiring, Mean, Culture

• It's different when you're trying to turn something around, especially something that you built, at a time when so many constituents - the media, Wall Street, competitors, ex-employees - are all saying that Starbucks's best days are behind it, and that Schultz is never going to be able to bring it back.

  Howard Schultz

  Wall, Media, Trying

• It's ironic that retailers and restaurants live or die on customer service, yet their employees have some of the lowest pay and worst benefits of any industry. That's one reason so many retail experiences are mediocre for the public.

  Howard Schultz

  Ironic, Retail, Benefits

  "Grounds For Success". Interview with Scott S. Smith, www.entrepreneur.com. May 1, 1998.

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