Most people don't remember names, for the simple reason that they don't take the time and energy necessary to concentrate and repeat and fix names indelibly in their minds. They make excuses for themselves; they are too busy.
Each party should gain from the negotiation.
Flattery is telling the other person precisely what he thinks about himself.
Merely stating a truth isn't enough. The truth has to be made vivid, interesting, dramatic. You have to use showmanship.
There is only one way under high heaven to get anybody to do anything. Did you ever stop to think of that? Yes, just one way. And that is by making the other person want to do it.
Life is bigger than processes and overflows and dwarfs them.
So, to prevent fatigue and worry, the first rule is: Rest often. Rest before you get tired.
Names are the sweetest and most important sound in any language.
Don't you have much more faith in ideas that you discover for yourself than in ideas that are handed to you on a silver platter?
An effective speaker knows that the success or failure of his talk is not for him to decide - it will be decided in the minds and hearts of his hearers.
If your own mind is muddled, much more will the minds of your hearers be confused.
The expression a woman wears on her face is far more important than the clothes she wears on her back.
You can sing only what you are. You can paint only what you are. You must be what your experiences, your environment, and your heredity have made you. For better or for worse, you must play your own little instrument in the orchestra of life.
A talk is a voyage. It must be charted. The speaker who starts nowhere, usually gets there.
My popularity, my happiness and sense of worth depend to no small extent upon my skill in dealing with people.
Avoid Arguments Like Rattlesnakes And Earthquakes
He who treads softly goes far.
Men of age object too much, consult too long, adventure too little, repent too soon, and seldom drive business home to the full period, but content themselves with a mediocrity of success.
One of the surest ways of making a friend and influencing the opinion of another is to give consideration to [his or her] opinion, let [him or her] sustain a feeling of importance.
In a Nutshell - Fundamental Techniques In Handling People; Principle 1 - Don't criticize, condemn or complain; Principle 2 - Give honest and sincere appreciation; Principle 3 - Arouse in the other person an eager want.
When we are not engaged in thinking about some definite problem, we usually spend about 95 percent of our time thinking about ourselves. Now, if we stop thinking about ourselves for a while and begin to think of the other person's good points, we won't have to resort to flattery so cheap and false that it can be spotted almost before it is out of the mouth.
I know men and women can banish worry, fear and various kinds of illnesses, and can transform their lives by changing their thoughts. I know! I know! I know! I have seen such incredible transformations performed hundreds of times. I have seen them so often that I no longer wonder at them.
One of the most appalling comments on our present way of life is that at one time half of all the beds in our hospitals were reserved for patients with nervous and mental troubles, patients who had collapsed under the crushing burden of accumulated yesterdays and fearful tomorrows. Yet a vast majority of those people would be walking the streets today, leading happy, useful lives — if they had only heeded the words of Jesus: “Have no anxiety about the morrow”; or the words of Sir William Osler: "Live in day-tight compartments."
I wasn't interested in making a lot of money, but I was interested in making a lot of living.
Psychiatrists declare that most of our fatigue derives from our mental and emotional attitudes... What kinds of emotional factors tire the sedentary (or sitting) worker? Joy? Contentment? No! Never! Boredom, resentment, a feeling of not being appreciated, a feeling of futility, hurry, anxiety, worry-those are the emotional factors that exhaust the sitting worker, make him susceptible to colds, reduce his output, and send him home with a nervous headache. Yes, we get tired because our emotions produce nervous tensions in the body.
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