You cannot teach a man anything, you can only help him find it within himself.
Would you sell both your eyes for a million dollars...or your two legs...or your hands...or your hearing? Add up what you do have, and you'll find you won't sell them for all the gold in the world. The best things in life are yours, if you can appreciate them.
If some people are so hungry for a feeling of importance that they actually go insane to get it, imagine what miracle you and I can achieve by giving people honest appreciation this side of insanity.
In fact, merely writing the facts on a piece of paper and stating our problem clearly goes a long way toward helping us to reach a sensible decision.
In short, we lose the freshness and spontaneity of true conversation. These are areas in which everyone interested in self-improvement will seek to improve.
Talk in terms of the other person's interests.
If we rail and kick against it and grow bitter, we won't change the inevitable; but we will change ourselves. I know. I have tried it. I once refused to accept an inevitable situation with which I was confronted. I played the fool and railed against it, and rebelled. I turned my nights into hells of insomnia. I brought upon myself everything I didn't want. Finally, after a year of self-torture, I had to accept what I knew from the outset I couldn't possible alter.
Flaming enthusiasm, backed up by horse sense and persistence, is the quality that most frequently makes for success.
If you have some idea you believe in, don't listen to the croaking chorus. Listen only to what your own inner voice tells you.
Winning friends begins with friendliness.
You can't win an argument. You can't because if you lose it, you lose it; and if you win it, you lose it.
The unvarnished truth is that almost all the people you meet feel themselves superior to you in some way, and a sure way to their hearts is to let them realize in some subtle way that you recognize their importance, and recognize it sincerely.
If we want to make friends, let's greet people with animation and enthusiasm.
Good speakers usually find when they finish that there have been four versions of the speech: the one they delivered, the one they prepared, the one the newspapers say was delivered, and the one on the way home they wish they had delivered.
We are gods in the chrysalis.
The chronic kicker, even the most violent critic, will frequently soften and be subdued in the presence of a patient, sympathetic listener— a listener who will be silent while the irate fault-finder dilates like a king cobra and spews the poison out of his system.
By fighting you never get enough, but by yielding you get more than you expected.
Hurting a man in his dignity is a crime.
What is the answer to this fatigue? Relax! Relax! Relax! Learn to relax while you are doing your work!
Try to fix firmly in your mind what you would like to do; and then, without veering off direction, you will move straight to the goal.
Nothing else so inspires and heartens people as words of appreciation. You and I may soon forger the words of encouragement and appreciation that we utter now, but the person to whom we have spoken them may treasure them and repeat them to themselves over a lifetime
when the fierce, burning winds blow over our lives-and we cannot prevent them-let us, too, accept the inevitable. And then get busy and pick up the pieces.
Be sympathetic with the other person's ideas and desires.
Personally I am very fond of strawberries and cream, but I have found that for some strange reason, fish prefer worms. So when I went fishing, I didn’t think about what I wanted. I thought about what they wanted. I didn't bait the hook with strawberries and cream. Rather, I dangled a worm or grasshopper in front of the fish and said: "Wouldn't you like to have that?" Why not use the same common sense when fishing for people?
Even in such technical lines as engineering, about 15% of one's financial success is due one's technical knowledge and about 85% is due to skill in human engineering, to personality and the ability to lead people.
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