Always do what you can do instead of worrying about what you can't.
Vision with action makes a powerful reality.
You are as important as you make others feel.
Without commitment, no price will be low enough. With commitment, no price will be too high.
If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.
Enjoy your work so that others may enjoy the results.
In a service situation, each delay can mean many unsatisfied customers, each one telling many more.
Words not kept break more than a promise.
How can you learn more? By admiring what you've done right? Or by studying what you've done wrong?
Preparation clears a pathway for success.
What does your product really mean to the people who buy it?
Could you achieve the possible without trying? Could you achieve the impossible if you refuse to stop trying?
Always be kind in your heart, spirit and mind.
The only way to go further than you've been is to take an extra step.
Passion isn't always available. The committed get things done even without it.
A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
You are the person who determines what you do. That's a big responsibility. Make the most of it.
Tend your own garden: savor the blossoms, trim the weeds.
No one ever delighted a customer by being 'good enough'.
You do more for yourself when you forget yourself.
Greatness is not how you feel, it's how you make others feel.
Things that are obvious don't need to be talked about. Things that are missing, do.
If you're always doing what you've always done, you'll never see (or become) what you could be!
There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
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