Service is the ultimate edge. Keep it sharp.
Say it with words. Show it with action.
Money has a fixed value. People can have unlimited value.
Are you moving forward, or just moving?
When the customer makes contact, he does not want a quote. He wants a commitment.
The starting point is always now. The end is up to you.
How much good can you do today? How much love can you give? How much care and kind attention?
Be confident enough to encourage confidence in others.
What matters more? What you said you'd do, what you hoped to do, or what you did?
Give your customers what they want today, and help them see tomorrow.
If you want to be the best, find the best in others.
If your customers are demanding, be thankful.
Don't just talk about it, do it.
The first step to delighting your customers is being there when they need you.
You can't always hire great service providers, but you can create them.
Don't wait. Tomorrow may be too late to do the things you can today.
Convince people and you win their minds. Inspire people and you win their hearts.
Do what's right and you'll never go wrong.
Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
If you want to interest people, make them think. If you want to inspire people, make them feel.
A great leader makes what is visible in their mind, visible to all.
Intelligence is useful. Energy is valuable. Integrity is essential.
Procrastination is the beginning of poor performance.
Acting after being asked is compliance. Acting without being asked is kindness.
Your profits reflect the success of your customers.
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