The focus on process rather than purpose creates an insidious opportunity for sly employees to manipulate the system.
Self-managing is Job One. Have a vision and a mission. Surround yourself with talented people. Rely on effective coaching, not managing of employees.
I've never invested in any airline. I'm an airline manager. I don't invest in airlines. And I always said to the employees of American, 'This is not an appropriate investment. It's a great place to work and it's a great company that does important work. But airlines are not an investment.'
We have so many priests who have gone half way … it’s sad that they did not manage to go the whole way; they have something of the employee in them, something of the bureaucrat in them and this is not good for the Church. Please be careful you don’t fall into this! You are becoming pastors in the image of Jesus, the good pastor. Your aim is to resemble him and act on behalf of him amidst his flock, letting his sheep graze.
Businesses want to offer solid, affordable health insurance to their employees, but it is getting harder to find every year.
The competition to hire the best will increase in the years ahead. Companies that give extra flexibility to their employees will have the edge in this area.
Strategically, a major function of the CEO is to look for bad news and encourage the organization to respond to it. Employees must be encouraged to share bad news as much as good news.
Taking care of your employees is extremely important, and very, very visible.
We designed both our state employee health plans and the one we created for low-income Hoosiers as Health Savings Accounts, and now in the tens of thousands these citizens are proving that they are fully capable of making smart, consumerist choices about their own health care.
Too often we measure everything and understand nothing. The three most important things you need to measure in a business are customer satisfaction, employee satisfaction, and cash flow. If you’re growing customer satisfaction, your global market share is sure to grow, too. Employee satisfaction gets you productivity, quality, pride, and creativity. And cash flow is the pulse—the key vital sign of a company.
Failing to differentiate among employees — and holding on to bottom-tier performers — is actually the cruelest form of management there is.
Shareholder value is a result, not a strategy . . . Your main constituencies are your employees, your customers and your products.
A boss who interrupts an employee a lot is called an extrovert, whereas an employee who interrupts a boss too often is called an ex-employee.
Friends and family will tell you why your ideas won't work. Most are left-brained employees and specialists and NOT entrepreneurs.
I can't help but believe that in the future we will see in the United States and throughout the Western world an increasing trend toward the next logical step, employee ownership. It is a path that befits a free people.
Every first time founder waits too long, everyone hopes that an employee will turn around. But the right answer is to fire fast.
Employees will only add more value over time.
When lack of structure fails, it fails all at once. What works totally fine from 0-20 employees, is disastrous at 30.
As the company grows and about this 25 or so employee size, your main job shifts from building a great product to building a great company.
... fire fast when it's not working. It's better for the company, it's also better for the employee.
When I explain our company values and the foundation to prospective employees, they realize that they have an opportunity to do much more than change the way businesses manage and share information. When you take a workforce of smart, creative, dedicated people and say "take this company time to serve your community, and bring along your coworkers, customers, and partners" great things happen.
The goal should be to build a sustainable lifestyle business that does good for employees and customers - and that steadily builds wealth.
I'm back in fashion again for a while now. But I imagine that three or four years from now I'll be out again. And in another fifteen years I'll be back. If you try to write to stay in fashion, if you try to write to be the critics' darling, you become an employee.
Only 20 percent of employees working in large organizations surveyed feel their strengths are in play every day. Thus, eight our of ten employees surveyed feel somewhat miscast in their role.
If you treat your employees like mushrooms (keep them in the dark and regularly throw crap on them), it's entirely likely you will get precisely the work you deserve in return.
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