Users Quotes

If you have any trouble sounding condescending, find a Unix user to show you how it's done.

Scott Adams

Technology, Done, Condescension And

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...pay attention to what users do, not what they say.

Jakob Nielsen

Attention, Pay, User Experience

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Studies show that people that are on welfare are higher users of drugs than people not on welfare.

Rick Scott

People, Drug, Study

"Rick Scott says welfare recipients are more likely to use illicit drugs" by Aaron Sharockman, www.politifact.com. June 9, 2011.

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Knowledge is a tool, and like all tools, its impact is in the hands of the user.

Dan Brown

Impact, Hands, Tools

"The Lost Symbol". Book by Dan Brown, (Trish Dunne, Ch. 18), 2009.

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To design is to communicate clearly by whatever means you can control or master.

Milton Glaser

Mean, Design, Masters

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Every friend of freedom... must be as revolted as I am by the prospect of turning the United States into an armed camp, by the vision of jails filled with casual drug users and of an army of enforcers empowered to invade the liberty of citizens on slight evidence.

Milton Friedman

Army, Jail, Alcohol

"An Open Letter to Bill Bennett". Milton Friedman, The Wall Street Journal, September 7, 1989.

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Internet users, that blue screen of death you were looking at this morning? That's the sky. If you're still confused, look it up on Wikipedia tomorrow.

Stephen Colbert

Morning, Confused, Blue

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The next time you're caught in a room full of smart people doing something dumb (like trying to anticipate what your users will do), tune them out, flip open your laptop, and start prototyping.

Daniel Burka

Smart, People, Design

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I think healthy competition is good for business, and really at the end best for end-users. Just think about what Android would have been if it was not for iPhone - a better blackberry?

Jack Levin

Thinking, Iphone, Competition

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Start by putting yourself in your users' shoes. Why are they coming to your site? If you look at most Web sites, you'd presume that the answer is "User is extremely bored and wishes to stare at a blank screen for several minutes while a flashing icon loads, then stare at the flashing icon for a few more minutes."

Philip Greenspun

Shoes, Icons, Bored

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With software products, it is usual to find that the software has major `bugs' and does not work reliably for some users... The lay public, familiar with only a few incidents of software failure, may regard them as exceptions caused by exceptionally inept programmers. Those of us who are software professionals know better; the most competent programmers in the world cannot avoid such problems.

David Parnas

World, May, Bugs

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On the Web, usability is a necessary condition for survival. If a website is difficult to use, people leave. If the homepage fails to clearly state what a company offers and what users can do on the site, people leave. If users get lost on a website, they leave. If a website's information is hard to read or doesn't answer users' key questions, they leave. Note a pattern here?

Jakob Nielsen

Keys, People, Survival

"Usability 101: Introduction to Usability" by Jakob Nielsen, www.nngroup.com. January 4, 2012.

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Problems with visual design can turn users off so quickly that they never discover all the smart choices you made with navigation or interaction design.

Jesse James Garrett

Smart, Choices, Design

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Most business models have focused on self interest instead of user experience. Those are the kinds of problems we solve to solve.

Tim Cook

Self, Design, Kind

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A primary cause of complexity is that software vendors uncritically adopt almost any feature that users want.

Niklaus Wirth

Want, Causes, Vendors

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Adding hardware to any computer is hard. The reality is, you're sticking in disks, trying to run installers. We do a very sophisticated installation and de-install but it's invisible to the user and happens almost instantaneously.

Jeff Hawkins

Running, Reality, Trying

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Writing code? That's the easy part. Getting your application in the hands of users, and creating applications that people actually want to use - now that's the hard stuff.

Jeff Atwood

Writing, Hands, Creating

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When designing an interface, imagine that your program is all that stands between the user and hot, sweaty, tangled-bedsheets-fingertips-digging-into-the-back sex.

Randall Munroe

Sex, Tangled, Design

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On the Facebook side, I think it's a bit of an evolution, in that that company, which has clearly done amazing things, was, I believe, as an outsider looking in, was founded on a culture that was obsessive about the users. And they built a service that is very valuable for users, and that is to be applauded.

Jason Kilar

Believe, Thinking, Done

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I think challenge for Facebook is to develop a culture that has the advertiser and the ad service be as strong a part of their culture as the user obsession is.

Jason Kilar

Strong, Thinking, Challenges

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The news automatically becomes the real world for the TV user and is not a substitute for reality, but is itself an immediate reality.

Marshall McLuhan

Real, Media, News

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The choosing among words is made by every user of the language, and not exclusively by professional speakers and writers.

Wilson Follett

Language, Made, Speakers

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Cell phones have gotten so small, you can't tell who's a cell phone user and who's a schizophrenic.

Bob Newhart

Phones, Cells, Cell Phone

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A book is a human-powered film projector (complete with feature film) that advances at a speed fully customized to the viewer's mood or fancy. This rare harmony between object and user arises from the minimal skills required to manipulate a bound sequence of pages. Each piece of paper embodies a corresponding instant of time which remains frozen until liberated by the
act of turning a page.

John Maeda

Book, Skills, Pieces

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The internet has no government, no constitution, no laws, no rights, no police, no courts. Don't talk about fairness or innocence, and don't talk about what should be done. Instead, talk about what is being done and what will be done by the amorphous unreachable undefinable blob called the internet user base.

Paul Vixie

Law, Rights, Government

NANOG mailing list, 2004.

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