At The Body Shop we had always been measured by how many jobs we had created, and I got a major award from the Queen on that.
It's about creating a product or service so good that people will pay for it. Now 30 years on The Body Shop is a multi local business with over 2.045 stores serving over 77 million customers in 51 different markets in 25 different languages and across 12 time zones. And I haven't a clue how we got here!
And what is true of a shop-keeper is true of a shop-keeping nation.
I have a terrible weakness for collecting snatches of other people's conversations, and occasionally I'm rewarded with unusual fragments of knowledge. My favorite of the day came from a large but shapely woman sitting nearby whom I learned was the owner of a local lingerie shop. 'Beh oui,' she said to her companion, waving her spoon for emphasis, 'il faut du temps pour la corsetterie.' You can't argue with that. I made a mental note not to rush things next time I was shopping for a corset, and leaned back to allow the waiter through with the next course.
In almost every musical ever written, there's a place that's usually about the third song of the evening - sometimes it's the second, sometimes it's the fourth, but it's quite early - and the leading lady usually sits down on something; sometimes it's a tree stump in Brigadoon, sometimes it's under the pillars of Covent Garden in My Fair Lady, or it's a trash can in Little Shop of Horrors... but the leading lady sits down on something and sings about what she wants in life. And the audience falls in love with her and then roots for her to get it for the rest of the night.
Shop for security over happiness and we buy it at that price.
Don't you DARE use party as a verb in my shop
My first move as the manager of the machine shop was to introduce standardized work.
Twelve years ago me and Allanah became really sick of writing pop songs, ... Eventually we dug a grave for the Thompson Twins, pushed them in there, and then moved to New Zealand. Before that I'd lived for a long time in south London where reggae was the music of the streets around me. You'd hear it booming out of people's windows and shops, and you could buy great old reggae singles for 50p (NZ1.30) in second hand shops. I'd always loved that sound, so soon after we got here I started making electronic dub records with my mate Rakai Karaitiana as International Observer.
He was too good to be Where ill men were, and was the best of all Amongst the rar'st of good ones- sitting sadly Hearing us praise our loves of Italy For beauty that made barren the swell'd boast Of him that best could speak; for feature, laming The shrine of Venus or straight-pight Minerva, Postures beyond brief nature; for condition, A shop of all the qualities that man Loves woman for; besides that hook of wiving, Fairness which strikes the eye- CYMBELINE.
I think Brian Moore's gnashers are the kind you get from a DIY shop and hammer in yourself. He is the only player we have who looks like a French forward.
I think that the mere fact that I'm doing it ought to inspire someone. In junior high school the counselor suggested that I focus on wood shop and metal shop.
Taking stock of what you own, when done correctly and thoroughly, helps dampen the urge to shop frivolously.
I got my first job when I moved to Los Angeles. I worked at a coffee shop for five years and it was one of the best experiences I ever had. It was a bunch of actors covering shifts for each other and becoming great friends.
The most attention I get is in a book store or video shop when I go to the foreign film section. Sometimes that can be fun, but usually those women want to talk about philosophy or something very dense. It's not like they're tearing off my shirt, you know.
You go into any doughnut shop and look at three cops having coffee, I guarantee I look like one of them.
I was not prepared for the actual process itself; having to go to the shop and having some molds done.
I come from very humble origins, so the last thing I would ever do is to look down my nose at people who can't afford to come here to my shop.
I also grew up building theatrical scenery. I spent many years building scenery as a large part of my income and that allowed me to really develop my shop skills.
My primary school teacher once poured a bottle of curdled school milk forcefully down my throat. Then I threw it up all over her suede shoes. I'd rather have drunk from the spittoon in Barney's barber shop.
It's funny to be discovered by a lot of people who didn't know you before. People always used to say, 'Do you shop at Home Depot?' or 'Does your kid go to such and such school?' They want to know why they know me, even if they don't know my name. I don't think that's a bad thing, by the way; I think it's nice to be kind of anonymously famous.
The teacher is commodified, the school is a shop, the subjects are consumer goods. To read, to think, to reflect, isn't a question of want, it's a question of need.
I am, of course, a frustrated rock star - I'd much rather be a rock star than a writer. Or own a record shop. Still, it's not a bad life, is it? You just sit at a computer and make stuff up.
I don't want to be doing fashion shoots and being interviewed about where I shop. Who cares?
I have always wanted to own a homemade ice cream shop!
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