Take action every day - some small dose at a time.
Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
You don't earn loyalty in a day. You earn loyalty day-by-day.
Failure is not about insecurity. It's about lack of execution.
Don't dwell on the problem; concentrate on the solution.
Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on.
A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.
Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
The key is not to call the decision maker. The key is to have the decision maker call you.
People don't like to be sold, but they love to buy!
You can't be a winner if you're a whiner...wiener.
Once you discover what your attitude is, or isn't, you'll have a starting point and an understanding of how to move forward.
What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it's also the definition of a negative attitude.
If you think that I'm nuts, you may be right. But I'm a nut with a positive attitude, baby!
Before you can get what you want, you have to know what you want,and make a game plan to get it
Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.
Failure is an event, not a person. Think of failure as 'it' and not 'me'.
Next time someone tells you 'never,' remember that means 'not for at least one hour.'
Memorable customer service can only take place in a human-to-human situation.
Quality performance starts with a positive attitude.
A person who seems to have all of the answers, usually isn't listening.
Take more chances than you dare. You'll make more sales than you expect. That's the formula.
It seems to me that it's actually harder to invent excuses than it is to get a sale.
Customer satisfaction is worthless. Customer loyalty is priceless.
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