If you don't genuinely like your customers, chances are they won't buy.
Profit in business comes from repeat customers
If we do not lay out ourselves in the service of mankind whom should we serve?
The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
Customer service is not a department, it's everyone's job.
Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one the best way you can.
Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.
You've got to look for a gap, where competitors in a market have grown lazy and lost contact with the readers or the viewers.
Good leaders must first become good servants.
If we keep doing what we're doing, we're going to keep getting what we're getting.
Always do more than is required of you.
Worry about being better; bigger will take care of itself
We don't want to push our ideas on to customers, we simply want to make what they want.
Customers today want the very most and the very best for the very least amount of money, and on the best terms. Only the individuals and companies that provide absolutely excellent products and services at absolutely excellent prices will survive.
Men are rich only as they give. He who gives great service gets great rewards.
Right or wrong, the customer is always right.
The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer.
Make your product easier to buy than your competition, or you will find your customers buying from them, not you.
Customer service is just a day-in, day-out ongoing, never-ending, unremitting, persevering, compassionate, type of activity.
If you're not serving the customer, your job is to be serving someone who is.
Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.
When people talk about successful retailers and those that are not so successful, the customer determines at the end of the day who is successful and for what reason.
It's much harder to provide a great customer service than I would have ever realised. It's much more art than science in some of these other areas and not just about the facts but about how you are conveying them.
Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.
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