A satisfied customer is the best business strategy of all.
If you don't genuinely like your customers, chances are they won't buy.
Do what you do so well that they will want to see it again and bring their friends.
Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
The best way to find yourself is to lose yourself in the service of others.
If we don't take care of our customers, someone else will.
Profit in business comes from repeat customers
If we do not lay out ourselves in the service of mankind whom should we serve?
Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways.
To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.
Unless you have 100% customer satisfaction, you must improve.
Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one the best way you can.
Worry about being better; bigger will take care of itself
Customers today want the very most and the very best for the very least amount of money, and on the best terms. Only the individuals and companies that provide absolutely excellent products and services at absolutely excellent prices will survive.
Customer service is not a department, it's everyone's job.
We don't want to push our ideas on to customers, we simply want to make what they want.
The most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.
Customer service shouldn't just be A department, it should be the entire company.
Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.
Every great business is built on friendship.
Customer satisfaction is worthless. Customer loyalty is priceless.
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.
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