When we fear punishment, we focus on consequences, not on our own values.
The key to fostering connection in the face of a 'no' is always hearing 'yes' to something else.
Enemy images are the main reason conflicts don't get resolved.
The extraordinary language of Nonviolent Communication is changing how parents relate to children, teachers to students, and how we all related to each other and even to ourselves. It is precise, disciplined, and enormously compassionate. Most important, once we study NVC we can't ignore the potential for transformation that lies in any difficult relationship - if we only bother to communicate with skill and empathy.
The principles of Nonviolent Communication taught by Dr. Rosenberg are instrumental in creating an extraordinary and fulfilling quality of life. His compassionate and inspiring message cuts right to the heart of successful communication.
Dr. Rosenberg has brought the simplicity of successful communication into the foreground. No matter what issue you're facing, his strategies for communicating with others will set you up to win every time.
Many books on communication are strong on theory but impractical on application. Marshall Rosenberg's instant classic is the stand-out exception. It is clear and compelling in its logic and flat-out inspiring in its inviting exposition of usable techniques and strategies. If this book is read by enough people, the world will transform.
Schools in which students and teachers relate as partners-where Rosenberg's Nonviolent Communication is part of every interaction are communities of learning, rather than top-down, impersonal factories. Young people begin to see school as a safe and exciting place of exploration where they can share feelings and ideas, and where each child is recognized, valued and nurtured.
I highly recommend reading this book, and applying the NVC process it teaches. It is a significant first step towards changing our communication and creating a compassionate world.
Marshall took nonviolence a step further - beyond Gandhi.
We're not taught to think in terms of needs. We don't make nice dead people when we're in touch with needs. Domination structures cannot maintain themselves when citizens are educated to be alive.
In Nonviolent Communication you will find an amazingly effective language for saying what's on your mind and in your heart. Like so many essential and elegant systems, it's simple on the surface, challenging to use in the heat of the moment and powerful in its results.
If I can listen to what he can tell me, if I can understand how it seems to him; if I can see its personal meaning for him, if I can sense the emotional flavor which it has for him, then I will be releasing potent forces of change in him.
Any time you throw pain at a Jackal without a clear present request, within a millisecond he'll jump in.
When you are in a jackal environment, never give them the power to submit or rebel. We want to teach this to children very early: Never lose track that you are always free to choose. Don't allow institutions to determine what you do.
When you need empathy, you cannot give empathy.
A good listener truly wants to know the speaker.
You don't have to be brilliant. It's enough to become progressively less stupid.
When we listen for their feelings and needs, we no longer see people as monsters.
If we wish to express anger fully, the first step is to divorce the other person from any responsibility for our anger.
We know the speaker has received adequate empathy when a. we sense a release of tension, or b. the flow of words comes to a halt.
We give empathy to others for our own benefit.
What is the meaning of life? To be happy and useful.
We never really know what we want until after we get it. If after we get it, it makes life more miserable, we know that isn't what we wanted. If it makes our life wonderful, we know this is a strategy which will meet out need. That's why Paul Tillich, the theologian says we need to sin courageously. You ask for what you want, hoping to meet your needs. If you get it and it makes life worse, you learn that this isn't what I want.
We are compassionate with ourselves when we are able to embrace all parts of ourselves and recognize the needs and values expressed by each part.
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