Retention Quotes - Page 2

Don't find customers for your products, find products for your customers.

Seth Godin

Motivational, Business, Loyal Customers

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Know what your customers want most and what your company does best. Focus on where those two meet.

Kevin Stirtz

Inspirational, Loyalty, Loyal Customers

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Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.

Kevin Stirtz

Inspirational, Loyalty, Service Culture

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Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.

Chip R. Bell

Inspirational, Loyalty, Loyal Customers

Chip R Bell, John R Patterson (2007). “Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service”, p.20, Adams Media

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Dignity is as essential to human life as water, food, and oxygen. The stubborn retention of it, even in the face of extreme physical hardship, can hold a man's soul in his body long past the point at which the body should have surrendered it.

Laura Hillenbrand

Men, Past, Oxygen

Laura Hillenbrand (2010). “Unbroken: A World War II Story of Survival, Resilience, and Redemption”, p.183, Random House

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When a man or a woman holds fast to youth, even if successfully, there is something of the pitiful and the tragic involved. It is the everlasting struggle of the soul to retain the joy of earth, whose fleeing distinguishes it from heaven, and whose retention is not accomplished without an inner knowledge of its futility.

Mary Eleanor Wilkins Freeman

Struggle, Men, Joy

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You have to figure out what conversion means in your case. What does retention mean? What does activation mean? For every business, it's going to be slightly different because of the nature of the product and the kinds of people who use it.

Stewart Butterfield

Mean, People, Doe

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I have a condition called Menieres disease which is a problem with fluid retention in the inner ear. It has four symptoms: ringing in the ear, pressure in the ear, fluctuating hearing loss, and attacks of vertigo.

Katie Leclerc

Loss, Four, Disease

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The principal problem I had during the five years I ran the Caisse - and I bet you that it will be the same problem for my successor - is the retention, recruitment and training of competent personnel.

Henri Rousseau

Leadership, Years, Training

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As I noted in my article "Comparing LTO-6 to Scale-Out Storage for Long-Term Retention," in these situations tape is an ideal storage type. Data on tape can still be automatically scanned for durability and it certainly meets the cost-effectiveness requirements.

George Arthur Crump

Data, Effectiveness, Long

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The modern school without systematic lectures turns out many graduates who lack retention. No sooner has the sound of the word left their teacher's lips, the subject has been forgotten.

Arturo Alfonso Schomburg

Teacher, Learning, School

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Quorum and group leaders should provide the leading voice and laboring oar in every ward and branch council regarding retention of converts.

D. Todd Christofferson

Leadership, Voice, Groups

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I have observed several hundred salespeople who were taught to use deceptive practices like 'bait and switch' and encouraged to play negotiation games with customers. They were so stressed by this behavior that they suffered from a high incidence of alcohol and substance abuse, divorce, job-jumping, and low productivity. In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher.

Ron Willingham

Jobs, Integrity, Divorce

Ron Willingham (2009). “Integrity Selling for the 21st Century: How to Sell the Way People Want to Buy”, p.13, Crown Business

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Retention of operational control of its air is important to the Corps' air-ground team, as air constitutes a significant part of its offensive firepower.

Keith B. McCutcheon

Team, Marine, Air

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It is the retention by twentieth-century, Atom-Age men of the Neolithic point of view that says: You stay in your village and I will stay in mine. If your sheep eat our grass we will kill you, or we may kill you anyhow to get all the grass for our own sheep. Anyone who tries to make us change our ways is a witch and we will kill him. Keep out of our village.

Carleton S. Coon

Men, Sheep, Views

"The Story of Man: From the First Human to Primitive Culture and Beyond". Book by Carleton S. Coon, 1954.

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'Studying the Way' is just a figure of speech, a method of arousing people's interest in the early stages of their development. In fact, the Way is not something which can be studied. Study leads to the retention of concepts, and so the Way is entirely misunderstood

Huangbo Xiyun

People, Misunderstood, Development

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In hell there is no retention.

Miguel de Cervantes

Hell

"El Ingenioso Hidalgo Don Quijote de la Mancha (The Ingenious Nobleman Sir Quixote of La Mancha)". Book by Miguel de Cervantes (Part I, Chapter 25), 1612.

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Every one of the geezers who continues to play a leadership role has one quality of overriding importance: neotony. The dictionary definition is that neotony, a zoological term, involves "the retention of youthful qualities throughout old age." It is more than merely retaining a youthful appearance, although that is often part of it. Neotony is the retention of all those wonderful qualities that we associate with youth: curiosity, playfulness, eagerness, fearlessness, warmth, energy.

Warren G. Bennis

Play, Curiosity, Age

Source: bobmorris.biz

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Of course if you are launching a new business you can thinking about revenues, profits, and so on, but metrics such as customer satisfaction or employee retention might be meaningful if you are focusing more internally.

Scott D. Anthony

Meaningful, Thinking, Metrics

Source: bobmorris.biz

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I admit that Post-it note sheets that adhere to virtually any surface are now my substitute of choice for retention.

Candice Bergen

Choices, Notes, Substitutes

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In the transcribing and the editing, you want some retention of how the person speaks - you don't want to edit out all of the hesitations and idiosyncrasies. And to get people to say something they've never said before. That's big.

Sheila Heti

Editing, People, Want

Source: therumpus.net

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When you're breastfeeding a child, you don't have the same retention as you do when you're not.

Vera Farmiga

Children, Breastfeeding

"Vera Farmiga, Director Adam Rodgers and Writer Glenn German Talk AT MIDDLETON, Challenges of the Indie Film, and the Farmiga Sisters’ On-Screen Relationship". collider.com. January 28, 2014.

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Rather than engage in the sort of selective retention that so many investors tend to do and pretend mistakes never happened, I prefer to own them. This allows me to learn from them and, with any luck, avoid making the same errors again.

Barry Ritholtz

Mistake, Errors, Luck

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We must life the level of understanding both at home and abroad of what the free enterprise system is, what it is not, and how it benefits the people who live under it. We must somehow get these elementary truths across, not only to the people of other lands but to millions here at home who do not understand it, if we are to generate a powerful demand and desire for its retention.

Philip D. Reed

Powerful, Home, Land

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I do not understand this squeamishness about the use of gas. We have definitely adopted the position at the Peace Conference of arguing in favour of the retention of gas as a permanent method of warfare. It is sheer affectation to lacerate a man with the poisonous fragment of a bursting shell and to boggle at making his eyes water by means of lachrymatory gas.

Winston Churchill

Mean, Eye, Men

Winston Churchill's statement as President of the Air Council in War Office Departmental Minute (the original document is in the collection of Churchill Papers 16/16 at the Churchill Archives Centre in Cambridge), May 12, 1919.

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