The easier it is to do something, the harder it is to change the way you do it.
Motivate them, train them, care about them and make winners out of them. We know if we treat our employees right, they'll treat the customers right. And if customers are treated right, they'll come back.
We shall serve for the joy of serving, prosperity shall flow to us and through us in unending streams of plenty.
When the customer makes contact, he does not want a quote. He wants a commitment.
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