Service Culture Quotes - Page 2

• Say it with words. Show it with action.

  Ron Kaufman

  Culture, Action, Shows

  4 Copy quote

• In business, the competition will bite you if you keep running; if you stand still, they will swallow you.

  Victor Kiam

  Running, Business, Humorous

  "Management" by Arthur G. Bedeian, (p. 133), 1989.

  17 Copy quote

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• Whatever happens, take responsibility.

  Tony Robbins

  Inspirational, Motivational, Spiritual

  Tony Robbins (2010). “Unlimited Power a Black Choice”, p.121, Simon and Schuster

  33 Copy quote

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• We distinguish the excellent man from the common man by saying that the former is the one who makes great demands on himself, and the latter who makes no demands on himself.

  Jose Ortega y Gasset

  Life, Success, Men

  28 Copy quote

• Focus not on who you are, but on what you can do for others.

  Ron Kaufman

  Focus, Can Do, Who You Are

  4 Copy quote

• When was the last time you did something for the first time?

  John C. Maxwell

  Lasts, Firsts, First Time

  John C. Maxwell (2007). “The 21 Indispensable Qualities of a Leader: Becoming the Person Others Will Want to Follow”, p.87, Thomas Nelson Inc

  9 Copy quote

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• Make your upper limit, no limit.

  Ron Kaufman

  Culture, Limits

  4 Copy quote

• Preparation is good, but customers need results.

  Ron Kaufman

  Preparation, Needs, Results

  4 Copy quote

• If your customers are demanding, be thankful.

  Ron Kaufman

  Being Thankful, Customers, Ifs

  8 Copy quote

• Reaching out takes nothing more than a smile.

  Ron Kaufman

  Culture, Reaching, Reach Out

  9 Copy quote

• What you did in the past is how you got to today. What you do today is how you will get to the future.

  Ron Kaufman

  Past, Culture, Today

  4 Copy quote

• Developing great employees attracts great customers.

  Ron Kaufman

  Employee, Customers, Developing

  4 Copy quote

• Good customers want good quality service. Great customers want it even more.

  Ron Kaufman

  Quality, Want, Customers

  7 Copy quote

• First be effective and then be efficient.

  Ron Kaufman

  Culture, Firsts, Efficient

  4 Copy quote

• Q: When you are already in the lead, how do you to stay ahead?

  Ron Kaufman

  Culture

  7 Copy quote

• When something needs to be improved, take your medicine - fix it.

  Ron Kaufman

  Medicine, Needs, Culture

  4 Copy quote

• Silent customers can be deadly. Encourage them to complain.

  Ron Kaufman

  Complaining, Silent, Customers

  4 Copy quote

• Only a well-oiled machine runs smoothly.

  Ron Kaufman

  Running, Machines, Wells

  5 Copy quote

• If you were a customer, would you come back to buy your products or services?

  Ron Kaufman

  Customers, Products, Ifs

  4 Copy quote

• If they're going to remember the problem, make sure they remember it fondly.

  Ron Kaufman

  Remember, Problem, Ifs

  4 Copy quote

• Don't let high-speed completely replace high-touch. Your customers may appreciate both.

  Ron Kaufman

  Appreciate, May, Speed

  4 Copy quote

• Every service problem is as an opportunity to show you care.

  Ron Kaufman

  Opportunity, Care, Problem

  4 Copy quote

• A scattered effort is a poor effort.

  Ron Kaufman

  Effort, Culture, Poor

  4 Copy quote

• If you want to be the best, find the best in others.

  Ron Kaufman

  Want, Being The Best, Ifs

  6 Copy quote

• Employees are the key to your success with customers. Treat them well!

  Ron Kaufman

  Keys, Treats, Employee

  7 Copy quote