Customer Satisfaction Quotes - Page 2

• Do what you do so well that they will want to see it again and bring their friends.

  Walt Disney

  Inspirational, Friends, Loyalty

  30 Copy quote

• Without doubt, there are lots of ways to measure the pulse of a business. But if you have employee engagement, customer satisfaction, and cash flow right, you can be sure your company is healthy and on the way to winning.

  Jack Welch

  Winning, Cash Flow, Healthy

  9 Copy quote

• You can't delegate growth or customer satisfaction.

  Jeffrey R. Immelt

  Business, Growth, Satisfaction

  "The Fast Company Interview: Jeff Immelt". Interview with John A. Byrne, www.fastcompany.com. July 01, 2005.

  14 Copy quote

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• Customer service shouldn't just be A department, it should be the entire company.

  Tony Hsieh

  Service Culture, Focus, Satisfaction

  "Your Culture Is Your Brand" by Tony Hsieh, www.huffingtonpost.com. November 15, 2010.

  27 Copy quote

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• Courteous treatment will make a customer a walking advertisement.

  James Cash Penney

  Inspirational, Educational, Satisfaction

  "$Ell Your Little Heart Out!". Book by Alan L. Alford, p. 71, October 1, 2012.

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• If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.

  Jim Rohn

  Inspirational, Business, Investment

  FaceBook post by Jim Rohn from Jan 22, 2016

  42 Copy quote

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• One customer well taken care of could be more valuable than $10,000 worth of advertising.

  Jim Rohn

  Business, Educational, Taken

  FaceBook post by Jim Rohn from May 12, 2015

  61 Copy quote

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  The goal as a company is to have customer service that is not just the best, but legendary.

  Sam Walton

  Inspirational, Business, Loyal Customers

  255 Copy quote

• Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

  Ross Perot

  Inspirational, Loyalty, Educational

  20 Copy quote

• The longer you wait, the harder it is to provide outstanding customer service.

  Bill Davidow

  Business, Service Culture, Waiting

  10 Copy quote

• A lot of people have fancy things to say about customer service, but it's just a day-in, day-out, ongoing, never-ending, persevering, compassionate kind of activity.

  Christopher McCormick

  Educational, Fancy Things, People

  6 Copy quote

• If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in order to get that additional 1% share?

  Michael Dell

  Order, Satisfaction, Share

  4 Copy quote

• Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.

  Don Porter

  Inspirational, Business, Educational

  53 Copy quote

• The by-product of fewer technical support issues is also an increase in customer satisfaction, which can be reflected in reduced subscriber churn.

  Patrick Fitzgerald

  Issues, Support, Satisfaction

  7 Copy quote

• Customer service is the new marketing.

  Derek Sivers

  Educational, Marketing, Great Customer Service

  16 Copy quote

• All of management's efforts for Kaizen boil down to two words: customer satisfaction.

  Masaaki Imai

  Two, Effort, Satisfaction

  36 Copy quote

• Of course if you are launching a new business you can thinking about revenues, profits, and so on, but metrics such as customer satisfaction or employee retention might be meaningful if you are focusing more internally.

  Scott D. Anthony

  Meaningful, Thinking, Metrics

  Source: bobmorris.biz

  4 Copy quote

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  There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

  Sam Walton

  Inspirational, Money, Business

  "2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.

  286 Copy quote

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• If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.

  Jack Welch

  Running, Cash Flow, Would Be

  15 Copy quote

• There are only three measurements that tell you nearly everything you need to know about your organization's overall performance: employee engagement, customer satisfaction, and cash flow...It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.

  Jack Welch

  Running, Appreciation, Believe

  41 Copy quote

• Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves

  Steve Jobs

  Educational, Loyal Customers, Satisfaction

  63 Copy quote

• It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

  Henry Ford

  Inspirational, Loyalty, Money

  126 Copy quote

• If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.

  Ray Kroc

  Inspiring, Success, Business

  "Biography/Personal Quotes". www.imdb.com.

  105 Copy quote

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  Make your product easier to buy than your competition, or you will find your customers buying from them, not you.

  Mark Cuban

  Success, Encouragement, Business

  Mark Cuban (2011). “How to Win at the Sport of Business: If I Can Do It, You Can Do It”, p.81, Diversion Books

  26 Copy quote

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• Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow.

  Paul Clitheroe

  Quality, Satisfaction, Firsts

  17 Copy quote