Customers Quotes - Page 16

• The intellectual's hostility to the businessman presents no mystery, as the two have, by function, wholly different standards. While the businessman's motto is the customer is always right, the intellectual's task is to preserve his perceived standards against the weight of popular opinion.

  Bertrand de Jouvenel

  Philosophy, Two, Political

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• People ask me, how is managing in the New Economy different from managing in the Old Economy? Actually, it's a lot the same. It's about the financial discipline of the bottom line, understanding your customers, segmenting your customers by their needs, and building a world-class management team.

  Meg Whitman

  Team, Class, Discipline

  Interview with Stephen B. Shepard, www.bloomberg.com. March 19, 2001.

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• Customers should complain more. You know, food's expensive nowadays. And these sommeliers come along with their thousand-page wine list and practically throw it in your lap. They're all businessmen and know that customers get intimidated and buy something overpriced. I say, always put them on the spot. 'You come back to me with a red wine at $30, $40. Come back to me with a choice.'

  Gordon Ramsay

  Success, Wine, Choices

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• Combating climate change is absolutely critical to the future of our company,Green Cooler customers, consumers-and our world. I believe all of us need to take action now. PepsiCo has already taken actions in our operations and throughout our supply chain to 'future- proof' our company-all of which deliver real cost savings, mitigate risk, protect our license to operate, and create resilience in our supply chain.

  Indra Nooyi

  Real, Believe, Taken

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• No one can guarantee you a job other than satisfied customers. That's the only thing that works. Nothing creates work other than products and services you provide that create satisfied customers.

  Jack Welch

  Jobs, Challenges, Inspire

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• So I think instead of focusing on the competition, focus on the customer.

  Scott D. Cook

  Educational, Thinking, Focus

  Interview with Michael J. Miller, www.pcmag.com. November 18, 2003.

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• Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.

  Scott D. Cook

  Educational, Focus, Cost

  Interview with Michael J. Miller, www.pcmag.com. November 18, 2003.

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• All businesses need to be young forever. If your customer base ages with you, you're Woolworth's.

  Jeff Bezos

  Motivation, Forever, Growth

  "Bezos courts Washington Post editors, reporters" by Steven Mufson, www.washingtonpost.com. September 4, 2013.

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• New West End Company ensures that there is a body that can put significant investment into the West End, targeted directly to the needs of the area and particularly the customers. Great progress is being made to improve Oxford Street and make it a great destination.

  Philip Green

  Oxford, Progress, Needs

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• Because its purpose is to create a customer, the business enterprise has two - and only these two — basic functions: marketing and innovation. Marketing and innovation produce results; all the rest are 'costs'.

  Peter Drucker

  Two, Innovation, Marketing

  "Management".

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• Your earning ability today is largely dependent upon your knowledge, skill and your ability to combine that knowledge and skill in such a way that you contribute value for which customers are going to pay.

  Brian Tracy

  Wisdom, Knowledge, Skills

  Brian Tracy (2013). “Earn What You're Really Worth: Maximize Your Income at Any Time in Any Market”, p.39, Vanguard Press

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• Environmental policies are not just about good publicity; they are about responding to the moral imperative to address both climate change and resource depletion...A company culture that is based on measuring everything in purely financial terms will be crippled by a high turnover of staff, customers and suppliers

  Toby Robins

  Business, Environmental, Climate

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• Conducting your business in a socially responsible way is good business. It means that you can attract better employees and that customers will know what you stand for and like you for it

  M. Anthony Burns

  Business, Mean, Way

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• In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive on that.

  Bill Gates

  Success, Ideas, Satisfaction

  "Bill Gates lambasts D.C. dysfunction" by Jessica Meyers, www.politico.com. March 13, 2013.

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• I've always believed the best measure of a product's worth is customer acceptance in the marketplace.

  Paul Otellini

  Acceptance, Always Believe, Marketplace

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• We believe our suppliers of materials have not been impacted. At this point, our customers have not asked us to do anything differently as a result of the earthquake.

  Paul Otellini

  Believe, Earthquakes, Results

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• Intel's Pentium III processor operating at 1 GHz is the highest performance microprocessor for PCs, enabling Intel's customers to ship the fastest personal computers in the world.

  Paul Otellini

  World, Enabling, Ships

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• If I do something I think is new, it will be misunderstood, but if people like it, I will be disappointed because I haven't pushed them enough. The more people hate it, maybe the newer it is. Because the fundamental human problem is that people are afraid of change. The place I am always looking for-because in order to keep the business I need to make a little compromise between my values and customers' values-is the place where I make something that could almost-but not quite-be understood by everyone.

  Rei Kawakubo

  Hate, Thinking, Order

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• I was sacked from Dunkin' Donuts for squirting the donuts jelly all over the customers.

  Madonna Ciccone

  Jelly, Dunkin Donuts, Donuts

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• You can lull the paying customers as long as they get slapped.

  Alan Rickman

  Long, Lulls

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• In the olden days I always got the impression that TVR built a car, put it on sale, and then found out how it handled. Usually when one of their customers wrote to the factory complaining about how dead he was.

  Jeremy Clarkson

  Car, Complaining, Top Gear

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• BBJ customers value long-range capability and cabin size, and this product offering enhances both.

  Steven Hill

  Offering, Long, Cabins

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• I did everything in my power to give my brokers brand identity and clout in the market. I saw my job as parent to build them up and if I took care of them, then they would take care of their customer.

  Barbara Corcoran

  Jobs, Giving, Parent

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• Meaningful relationships are two-way, and that means constantly looking for ways to improve your customers' lives.

  Peter Friedman

  Meaningful, Two, Thought Provoking

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• User interface is customer service for the computer.

  Julie Larson-Green

  Computer, User Interface, Interfaces

  "Microsoft is ready to open a new, easy-to-use Window" by Jessica Mintz, The Associated Press, abcnews.go.com.

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