Customers Quotes - Page 20

• We have a constantly-changing portfolio of social media experiments. The first time we tried applying social technologies in a customer service department it became the most productive department in the company.

  Sandy Carter

  Technology, Media, Firsts

  4 Copy quote

• In just 200 tweets we can assess and identify 52 different personality traits of a customer. We ran an analysis over 500,000 people and we really nailed this. Think of providing this powerful insight to a retailer. We can see what they value, not just what they are buying. We have found a 40-45% increase in sales when you recommend upsales based on values instead of past buying behavior.

  Sandy Carter

  Powerful, Past, Thinking

  4 Copy quote

• The number one use case for social media among our customers is around innovation - innovating with employees and with customers. For most businesses this is going to deliver the highest ROI.

  Sandy Carter

  Media, Numbers, Innovation

  4 Copy quote

• Some people think the Federal Reserve Banks are United States Government Institutions. They are private credit monopolies which prey upon the people of the United States for the benefit of themselves and their foreign customers.

  Louis Thomas McFadden

  Thinking, Government, People

  "100 Years Is Enough: Time to Make the Fed a Public Utility" by Ellen Brown, www.huffingtonpost.com. December 23, 2013.

  16 Copy quote

  Show source

• The most successful marketer becomes part of the lives of their followers. They follow back. They wish happy birthday. They handle problems their customers have with products or service. They grow their businesses and brands by involving themselves in their own communities.

  Marsha Collier

  Successful, Community, Wish

  11 Copy quote

• New media is ... an amazing form of direct marketing in that you really get a sense of who your customer is, and you also get to know those people who may not be your customers yet but are aspirational and are hoping to be.

  Ivanka Trump

  Media, People, Marketing

  4 Copy quote

• No matter what your product is, you are ultimately in the education business. Your customers need to be constantly educated about the many advantages of doing business with you, trained to use your products more effectively, and taught how to make never-ending improvement in their lives.

  Robert G. Allen

  Business, Mlm, Marketing

  Robert G. Allen (2010). “Multiple Streams of Internet Income: How Ordinary People Make Extraordinary Money Online”, John Wiley & Sons

  18 Copy quote

  Show source

• We lose money on signing up the customers where there's some marketing costs associated with giving them a free month. It doesn't much matter whether you make a little bit or lose a little bit.. as you well know, because you lose a ton on every copy of The Washington Post (newspaper).

  Steve Case

  Money, Giving, Marketing

  4 Copy quote

• The Virgin brand is not a product like Coca-Cola or Famous Grouse whisky. it's an attitude and a way of life to many. That attitude is about giving customers a better time and better value in a fun way that embraces life and seeks to give the customers something new.

  Richard Branson

  Fun, Attitude, Giving

  "There is no such thing as failure". Interview with Alexander Gorlach and Thore Barfuss, www.theeuropean-magazine.com. May 6, 2013.

  4 Copy quote

  Show source

• The customer is always right' may have become a standard motto in the world of business, but the idea that 'the audience is always right,' has yet to make much of an impression on the world of presentation, even though for the duration of the presentation at least, the audience is the speaker's only customer.

  Max Atkinson

  Ideas, World, May

  Max Atkinson (2005). “Lend Me Your Ears: All You Need to Know about Making Speeches and Presentations”, p.14, Oxford University Press

  45 Copy quote

  Show source

• Listen to the customer's complaint and act fast.

  Richard Branson

  Survival, Complaints

  4 Copy quote

• Learn to raise capital by any means necessary. That's your primary job as an entrepreneur. You must continually raise capital from family and friends, banks, suppliers, customers and investors.

  Richard Branson

  Jobs, Mean, Entrepreneur

  4 Copy quote

• As bank customers, we tend to believe that we can have both perfect security for our money, drawing on it whenever we want and never expecting it not to be there, while still earning a regular rate of return. In a true free market, however, there tends to be a tradeoff: you can enjoy a money warehouse or you can hope for a return on your investment. You can't usually have both. The Fed, however, by backing up this fractional-reserve system with a promise of endless bailouts and money creation, attempts to keep the illusion going.

  Ron Paul

  Believe, Drawing, Perfect

  "End the Fed". Book by Ron Paul (pp. 17-18), September 16, 2009.

  4 Copy quote

  Show source

• We have recognized that the world is changing. How your children are behaving, how their friends are behaving. What they consume and what they watch.

  James Packer

  Children, Watches, World

  6 Copy quote

• At Revolution Health Group we will put consumers back at the center of the system by giving them more choice, control and convenience.. while building the first comprehensive, consumer-driven health care company.

  Steve Case

  Giving, Choices, Groups

  7 Copy quote

• I think the environment has become more competitive. That has made Indian industry more concerned with a) its customers, b) the quality of its products, and c) its brand image in the marketplace.

  Ratan Tata

  Thinking, Competition, Quality

  28 Copy quote

• At a time when all the other builders were selling homes with basements but without carports, we would sell homes without basements and with carports. This allowed us to provide a more appealing product at a lower price. In other words, we felt we would be giving customers greater value.

  Eli Broad

  Home, Giving, Would Be

  4 Copy quote

• I love building the products, seeing people use the products but you know along with success comes the need for a dialogue with the government.

  Bill Gates

  Success, Government, People

  6 Copy quote

• I feel I'm able to serve my customer by knowing what she or he wants. One of the ways I'm able to do this is through my website, and email: people give me great ideas, tell me what they want, what they don't want. It's really instrumental, and helps me stay in touch with people.

  Kathy Ireland

  Knowledge, Ideas, Knowing

  7 Copy quote

• It's ironic that retailers and restaurants live or die on customer service, yet their employees have some of the lowest pay and worst benefits of any industry. That's one reason so many retail experiences are mediocre for the public.

  Howard Schultz

  Ironic, Retail, Benefits

  "Grounds For Success". Interview with Scott S. Smith, www.entrepreneur.com. May 1, 1998.

  5 Copy quote

  Show source

• Your needs will be met once you can find a way of projecting energy and fulfilling someone else's need.

  Stuart Wilde

  Success, Business, Self Improvement

  9 Copy quote

• Anybody who doesn't think that Hong Kong has to depend on the PRC (China) must be the biggest idiot on earth because you are talking about getting access to a 1.3 billion people market.

  Gordon Wu

  Thinking, Talking, People

  4 Copy quote

• When the reward is the activity itself--deepening learning, delighting customers, doing one's best--there are no shortcuts.

  Daniel H. Pink

  Rewards, Shortcuts, Activity

  Daniel H. Pink (2011). “Drive: The Surprising Truth About What Motivates Us”, p.49, Penguin

  18 Copy quote

  Show source

• We have to broaden our appeal to more customers than simply high-end customers. We have to understand that, in the aggregate, there are fewer customers out there, so we have to appeal to them all.

  Glenn Tilton

  Ends, Appeals, Fewer

  4 Copy quote

• Apple is a wonderful company for its customers and investors. So, too, Pixar. (NeXT, not so much...) But Apple is also an engine of misery for its subcontracted Chinese workers.

  Eric Alterman

  Apples, Chinese, Next

  4 Copy quote