Customers Quotes - Page 22

I love building the products, seeing people use the products but you know along with success comes the need for a dialogue with the government.

Bill Gates

Success, Government, People

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I feel I'm able to serve my customer by knowing what she or he wants. One of the ways I'm able to do this is through my website, and email: people give me great ideas, tell me what they want, what they don't want. It's really instrumental, and helps me stay in touch with people.

Kathy Ireland

Knowledge, Ideas, Knowing

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It's ironic that retailers and restaurants live or die on customer service, yet their employees have some of the lowest pay and worst benefits of any industry. That's one reason so many retail experiences are mediocre for the public.

Howard Schultz

Ironic, Retail, Benefits

"Grounds For Success". Interview with Scott S. Smith, www.entrepreneur.com. May 1, 1998.

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Your needs will be met once you can find a way of projecting energy and fulfilling someone else's need.

Stuart Wilde

Success, Business, Self Improvement

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Anybody who doesn't think that Hong Kong has to depend on the PRC (China) must be the biggest idiot on earth because you are talking about getting access to a 1.3 billion people market.

Gordon Wu

Thinking, Talking, People

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When the reward is the activity itself--deepening learning, delighting customers, doing one's best--there are no shortcuts.

Daniel H. Pink

Rewards, Shortcuts, Activity

Daniel H. Pink (2011). “Drive: The Surprising Truth About What Motivates Us”, p.49, Penguin

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We have to broaden our appeal to more customers than simply high-end customers. We have to understand that, in the aggregate, there are fewer customers out there, so we have to appeal to them all.

Glenn Tilton

Ends, Appeals, Fewer

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Apple is a wonderful company for its customers and investors. So, too, Pixar. (NeXT, not so much...) But Apple is also an engine of misery for its subcontracted Chinese workers.

Eric Alterman

Apples, Chinese, Next

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I’m a Verizon customer. I don’t mind Verizon turning over records to the government if the government is going to make sure that they try to match up a known terrorist phone with somebody in the United States. I don’t think you’re talking to the terrorists. I know you’re not. I know I’m not. So we don’t have anything to worry about.

Lindsey Graham

Thinking, Phones, Government

"Lindsey Graham Is ‘Glad’ NSA Collects Verizon Phone Records" by Gabrielle Dunkley, www.huffingtonpost.com. June 06, 2013.

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Customer service will become the primary value added function of every business.

Bill Gates

Function, Primaries, Values

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Customers want high quality at low prices and they want it now.

Bill Gates

Quality, Want, Lows

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Only a few businesses will succeed by having the lowest price, so most will need a strategy that includes customer services.

Bill Gates

Needs, Succeed, Strategy

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Software innovation, like almost every other kind of innovation, requires the ability to collaborate and share ideas with other people, and to sit down and talk with customers and get their feedback and understand their needs.

Bill Gates

Ideas, People, Innovation

"Research and development for startups - live discussion" by Matthew Caines, www.theguardian.com. July 7, 2014.

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Focus on your customers and lead your people as though their lives depend on your success.

Warren Buffett

People, Focus, Investing

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We have a mantra: don't be evil, which is to do the best things we know how for our users, for our customers, for everyone. So I think if we were known for that, it would be a wonderful thing.

Larry Page

Thinking, Evil, Entrepreneur

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Apple Stores Offer the Best Buying Experience and Customer Service On The Planet

Tim Cook

Apples, Buying, Stores

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It is not acceptable for customers in one member state to pay the price for a company to become a bigger player in other member states. The ruling shows that in these cases it is essential that companies propose adequate remedies in order to guarantee sufficient competition from other firms.

Neelie Kroes

Player, Pay The Price, Order

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The outlook of the world today is for the greatest era of commercial expansion in history. The rest of the world will become better customers.

Herbert Hoover

Today, Eras, Expansion

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Empathetic people are superb at recognizing and meeting the needs of clients, customers, or subordinates. They seem approachable, wanting to hear what people have to say. They listen carefully, picking up on what people are truly concerned about, and respond on the mark.

Daniel Goleman

People, Empathy, Needs

Daniel Goleman, Richard Boyatzis, Annie McKee (2013). “Primal Leadership, With a New Preface by the Authors: Unleashing the Power of Emotional Intelligence”, p.44, Harvard Business Review Press

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A natural adversary is a customer service representative.

Jon Jones

Natural, Representatives, Adversaries

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Help! The customer service representative doesn't understand my problem.

Jon Jones

Helping, Problem, Representatives

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My biggest complaint about customer service is that I am put on hold too long.

Jon Jones

Long, Complaints

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That customer service representative is crazy, if he think I am going to pay that bill.

Jon Jones

Crazy, Thinking, Bills

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The customer service representative hung up on me when I asked to talk to a supervisor.

Jon Jones

Supervisors, Representatives, Hung

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Your number one customers are your people. Look after employees first and then customers last.

Ian Hutchinson

Inspirational, Numbers, People

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