And there is no use whatever, gentlemen, trying to help people who do not help themselves. You cannot push any one up a ladder unless he be willing to climb a little himself.
Good leaders must first become good servants.
Be The Peace You Wish To See In The World!
Customer satisfaction is worthless. Customer loyalty is priceless.
Revolve your world around the customer and more customers will revolve around you.
Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.
Make your product easier to buy than your competition, or you will find your customers buying from them, not you.
Courteous treatment will make a customer a walking advertisement.
Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has.
The first question which the priest and the Levite asked was: 'If I stop to help this man, what will happen to me?' But... the good Samaritan reversed the question: 'If I do not stop to help this man, what will happen to him?'
The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer.
Risk more than others think safe.
The purpose of a business is to create a customer.
If we don't take care of our customers, someone else will.
The only way to be truly satisfied is to do what you believe is great work
The goal as a company is to have customer service that is not just the best, but legendary.
Every company's greatest assets are its customers, because without customers there is no company.
Do not pray for easy lives. Pray to be stronger men.
Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
Know what your customers want most and what your company does best. Focus on where those two meet.
There's a place in the world for any business that takes care of its customers-after the sale.
Every great business is built on friendship.
In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
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