I’d like to create an integrated television set that is completely easy to use. It would be seamlessly synced with all of your devices and with iCloud. It will have the simplest user interface you could imagine. I finally cracked it.
New York is very user-friendly if you don't want to be in a car all the time. It can also provide you with surprises because it's so compressed - if you walk around, you just find things.
If the principal smokers of cocaine were affluent older white men and the principal consumers of Viagra were poor young black men, then...selling Viagra would get you five to 10 years behind bars.
By leveraging the Unicode Standard, Progress Software is enabling its ASPs (Application Service Providers) and ISVs (Independent Software Vendors) to quickly and efficiently deliver their business applications to the Internet and to users around the world.
IE isn't secure and isn't standards-compliant, which makes it unworkable both for end users and Web content creators.
The tool user, provided the tool is made well, need not, and indeed should not, know anything about the tool.
There isn't a single government agency that can't function. There's more money in this federal government, there's more money allocated than these people can possibly spend. They have to concoct asinine ways to spend it, like advertising for new food stamp users. I've gotten to the point, I'm just so righteously indignant and offended at the very idea that our government could ever run out of money when we've got a printing press, for crying out loud. Printed three and a half trillion dollars over seven years and flooded Wall Street with it.
We must now turn from considering the necessary struggle with language arising, as it were, from its very nature and the nature of the society it serves to the more ominous threat to its integrity brought about neither by its innate inadequacy nor yet by the incompetence and carelessness of its ordinary users, but rather engineered deliberately by those who will manipulate words for their own ends.
Your customer is not your user
The user of the electric light - or a hammer, or a language, or a book - is the content. As such, there is a total metamorphosis of the user by the interface. It is the metamorphosis that I consider the message.
Technologies themselves, regardless of content, produce a hemispheric bias in the users.
The association of books with their readers is unlike any other between objects and their users.
In their work, designers often become expert with the device they are designing. Users are often expert at the task they are trying to perform with the device. [...] Professional designers are usually aware of the pitfalls. But most design is not done by professional designers, it is done by engineers, programmers, and managers.
Change the attitude toward errors. Think of an object's user as attempting to do a task, getting there by imperfect approximations. Don't think of the user as making errors; think of the actions as approximations of what is desired.
Human beings today are surrounded by huge institutions we can never penetrate: the City, the banking system, political and advertising conglomerates, vast entertainment enterprises. They've made themselves user friendly, but they define the tastes to which we conform. They're rather subtle, subservient tyrants, but no less sinister for that.
Most of the time spent wrestling with technologies that don't quite work yet is just not worth it for end users, however much fun it is for nerds.
I have my team focused on the front end, working on the user experience, and making sure we have all the wiki-like tools people need to work on the site. We're just cranking away.
Health care costs are on the rise because the consumers are not involved in the decision-making process. Most health care costs are covered by third parties. And therefore, the actual user of health care is not the purchaser of health care. And there's no market forces involved with health care.
If you look at the banking business over many years, it's always been a huge user of technology. This has been going on my whole life, that people have been adding technology, digitizing services.
These people also tended to pretend to care deeply about the blind and otherwise disabled. I am sympathetic to the needs of those users, but I can't help but think that those who claimed to speak for the blind were being more than a little disingenuous, just like those Hemp people who present their arguments in terms of their deep and abiding care for the textile industry, when their real motives are ... something else entirely.
Unfortunately, nigh the whole world is now duped into thinking that silly fill-in forms on web pages is the way to do user interfaces.
They don't make poles long enough for me want to touch Microsoft products, and I don't want any mass-marketed game-playing device or Windows appliance near my desk or on my network. This is my workbench, dammit, it's not a pretty box to impress people with graphics and sounds. When I work at this system up to 12 hours a day, I'm profoundly uninterested in what user interface a novice user would prefer.
If car manufacturers made cars according to spec the same way software vendors make software according to spec, all five wheels would be of widely differing sizes, it would take one person to steer and another to work the pedals and yet another to operate the user-friendly menu-driven dashboard, and if it would not drive straight ahead without a lot of effort, civil engineers would respond by building spiraling roads around each city.
Personally, I'm not interested in making device drivers look like user-level. They aren't, they shouldn't be, and microkernels are just stupid.
The very ability to empathize with a user requires that I have an understanding of that user's value and needs. This is what leads to many product fails. The individuals developing the innovation don't actually use it.
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