Like most early enthusiasts, I always thought the way the Internet encouraged multitasking made users less vulnerable to manipulation, while simultaneously exploiting even more of our brain's capacity than before. Apparently not.
In spite of my own reservations about Bing's ability to convert Google users, I have to admit that the search engine does offer a genuine alternative to Google-style browsing, a more coherently organized selection of links, and a more advertiser-friendly environment through which to sell space and links.
The hours Facebook users put into their profiles and lists and updates is the labor that Facebook then sells to the market researchers and advertisers it serves.
The new Zune may not be an iPod killer, but it does offer a clean interface, great industrial design, HD radio, and a subscription model for music, making it significantly less expensive for big users.
There's this large trend - I think the next trend in the Web, sort of Web 2.0 - which is to have users really express, offer, and market their own content, their own persona, their identity.
I think it's pretty obvious to most people that Napster is not media specific, but I could see a system like Napster evolving into something that allows users to locate and retrieve different types of data other than just MP3s or audio files.
The primary duty of an exception handler is to get the error out of the lap of the programmer and into the surprised face of the user. Provided you keep this cardinal rule in mind, you can't go far wrong.
Even if it was a difficult operation to copy a song, it only takes one person to do it. After that the spread of the song via the Internet or other means of propagation is only limited by the honesty of the users.
It would be wrong to say that the city of Berlin is not regulated. What I think is more interesting is to what extent a city creates a sort of safe haven for its users, so that people feel confident that the city works on their behalf.
I began to study marijuana in 1967... I had not yet learned that there is something very special about illicit drugs. If they don't always make the drug user behave irrationally, they certainly cause many non-users to behave that way.
When designers replaced the command line interface with the graphical user interface, billions of people who are not programmers could make use of computer technology.
To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior.
I consider that the Golden Rule requires that if I like a program I must share it with other people who like it. Software sellers want to divide the users and conquer them, making each user agree not to share with others. I refuse to break solidarity with other users in this way.
Tools may limit the user, but the utility of tools is limited by the skill of the user.
For an infrequent action to become a habit, the user must perceive a high degree of utility, either from gaining pleasure or avoiding pain.
For the past seventeen years I have been experimenting with lager. I am a lager user and one drug leads to another. If you do lager, as night follows day, you'll end up doing Kentucky Fried Chicken.
Show us 14 photos of yourself and we can identify who you are. You think you don't have 14 photos of yourself on the internet? You've got Facebook photos. People will find it's very useful to have devices that remember what you want to do, because you forgot... But society isn't ready for questions that will be raised as a result of user-generated content.
If you get deep enough, you get trapped. Stop calling yourself a user. You are being used.
Give users what they actually want, not what they say they want. And whatever you do, don't give them new features just because your competitors have them!
To the user, the interface is the product.
Every major communication tool on the Internet has spam and abuse problems. All email services, blogging services and social networks have to dedicate a significant amount of resources and time to fighting abuse and protecting their users.
What you have in most education software is that they're catering to the decision-maker who makes the budget allocations, and that decision-maker has a lot of check boxes. Does it do this? Check. Does it do that? Check. They could care less about the end user experience.
The strategy of Tumblr is very elegant.. The atomic unit of user experience is the same as the ads.
The three most dangerous things in the world are a programmer with a soldering iron, a hardware type with a program patch and a user with an idea.
... the designer of a new system must not only be the implementor and the first large-scale user; the designer should also write the first user manual. ... If I had not participated fully in all these activities, literally hundreds of improvements would never have been made, because I would never have thought of them or perceived why they were important.
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