In the very beginning, Yelp started as a service where we really didn't think people would write reviews for fun. The whole concept of user-generated content was pretty nascent in 2004.
I've found that it's actually more of a disability to be tall than short. I have no problem fitting into plane toilets etc, and the adaptations made for wheelchair users - such as the lowering of bank machines - work for me as well.
The system should speak the users' language, with words, phrases and concepts familiar to the user, rather than system-oriented terms. Follow real-world conventions, making information appear in a natural and logical order.
On the Internet, it's survival of the easiest.... Give users a good experience and they're apt to turn into frequent and loyal customers. But ... it's easy to turn to another supplier in the face of even a minor hiccup. Only if a site is extremely easy to use will anybody bother staying around.
Filth is always a sign of weakness - in the mouth of the user and in the mind of the writer.
User-centered design means working with your users all throughout the project.
Steroids can seem necessary to compete at the highest levels, and the quick rewards can outweigh the long term consequences to the user's health.
To the designer, great design is beautiful design. A significant amount of effort must be placed into making the product attractive. To the client, great design is effective. It must bring in customers and meet the goals put forth to the designer in the original brief. To the user, great design is functional. It’s easy to read, easy to use and easy to get out of it what was promised Truly great design, then, is when these three perspectives are considered and implemented equally to create a final product that is beautiful, effective and functional.
Let's face it, the average computer user has the brain of a Spider Monkey.
Designed to ‘Effectively Frustrate’: Copyright, Technology, and the Agency of Users.
Good design is also an act of communication between the designer and the user, except that all the communication has to come about by the appearance of the device itself. The device must explain itself.
Never present a power-user option in such a way that normal users must learn all about it in order to know they don't need to use it.
I would not have the Justice Department prosecuting and raiding medical marijuana users. It's not a good use of our resources.
User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process.
A good designer can create a design that accommodates all the constraints and still delivers an elegant, satisfying experience to the user. A great designer can go beyond this and create a design that demonstrates that some of those constraints weren’t really there to begin with.
The most effective young Facebook users, however -- the ones who will probably be winners if Facebook turns out to be a model of the future they will inhabit as adults -- are the ones who create successful online fictions about themselves.
Constrain the user's expectations to match the abilities of the software.
End-users not technologies shape the market. Consequently marketers need to stay abreast not only of technological developments but also of the way people respond to them.
Sometimes it's a little bit like being a politician. We have work to do in understanding our users sentiments.
Good information architecture makes users less alienated and suppressed by technology. It simultaneously increases human satisfaction and your company's profits. Very few jobs allow you to do both at the same time, so enjoy.
Over the near term there is clearly the opportunity to work with Microsoft to do to a better job of creating a more secure Windows experience for users around the world.
The mobile market is exploding and it makes perfect sense for a media company like ours to create a real content destination for the billions of cell-phone users around the world.
If a user is having a problem, it's our problem.
The usability tests we have conducted during the last year have shown an increasing reluctance among users to accept innovations in Web design. The prevailing attitude is to request designs that are similar to everything else people see on the Web.
Why is it that drug addicts and computer aficionados are both called users?
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