If your actions inspire others to dream more, learn more, do more and become more, you are a leader.
Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.
Leaders don't create followers, they create more leaders.
The conventional definition of management is getting work done through people, but real management is developing people through work.
Your most unhappy customers are your greatest source of learning.
There is nothing so useless as doing efficiently that which should not be done at all.
Commercialism is doing well that which should not be done at all.
Real management is developing people through work.
A leader takes people where they want to go. A great leader takes people where they don't necessarily want to go, but ought to be.
Even if you're on the right track, you'll get run over if you just sit there.
Good leadership consists of showing average people how to do the work of superior people.
Hire people who are better than you are, then leave them to get on with it. Look for people who will aim for the remarkable, who will not settle for the routine.
If there's a big problem and you've got the right people with you, usually the answer emerges and you do what's the obvious thing to do. I don't think of myself as some great manager or great leader. I've been very lucky to be in the positions that I've been in. I meet a lot of people and I've grown a lot of companies, and I meet a lot of CEOs at big enterprises. I'm always so surprised at how much they seem to know. It doesn't always seem to be correlated to how well they actually do.
We played a whole season unbeaten but you did not see me every week jumping on the tables. Once it's over it's over and you do in the next one as well as you can. Plenty of managers who have won the Champions League will not be considered great managers.
I'll tell you what makes a great manager: A great manager has a knack for making ballplayers think they are better than they think they are. He forces you to have a good opinion of yourself. He lets you know he believes in you.
The Four Keys of Great Managers: When selecting someone, they select for talent ... not simply experience, intelligence or determination. When setting expectations, they define the right outcomes ... not the right steps. When motivating someone, they focus on strengths ... not on weaknesses. and When developing someone, they help him find the right fit ... not simply the next rung on the ladder.
In the minds of great managers, consistent poor performance is not primarily a matter of weakness, stupidity, disobedience, or disrespect. It is a matter of miscasting.
We have great managers who havent spent a day in management school. Do we have great surgeons that havent spent a day in surgical school?
Am I a great manager? Huh. I was blessed to have a front office that found great talent, and then I was smart enough to stay the hell out of their way.
I love my wife. We've had a few slings and arrows across the room, but I'm not prepared to give in, you know? People say she saved my life, but at the same time, I saved her life, as well, I think. She's a great mother, she's a great wife, she's a great worker, she's a great manager. She's just great.
or simply:
