Best Service Quotes - Page 2

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

Zig Ziglar

Loyalty, Business, Educational

"Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.

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Profit in business comes from repeat customers

W. Edwards Deming

Loyal Customers, Focus In Business, Great Customer Service

11 Copy quote
If you're not serving the customer, your job is to be serving someone who is.

Jan Carlzon

Inspirational, Loyalty, Jobs

59 Copy quote
Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.

Kevin Stirtz

Inspirational, Loyalty, Service Culture

14 Copy quote
The goal as a company is to have customer service that is not just the best, but legendary.

Sam Walton

Inspirational, Business, Loyal Customers

255 Copy quote
Know what your customers want most and what your company does best. Focus on where those two meet.

Kevin Stirtz

Inspirational, Loyalty, Loyal Customers

50 Copy quote
A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

Mahatma Gandhi

Leadership, Spiritual, Educational

1328 Copy quote
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

Sam Walton

Inspirational, Money, Business

"2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.

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Being on par in terms of price and quality only gets you into the game. Service wins the game.

Tony Alessandra

Inspirational, Educational, Winning

41 Copy quote
There are no traffic jams along the extra mile.

Roger Staubach

Inspirational, Motivational, Positive

71 Copy quote
Nobody cares how much you know, until they know how much you care.

Theodore Roosevelt

Motivational, Inspiring, Leadership

Theodore Roosevelt (2015). “Theodore Roosevelt on Bravery: Lessons from the Most Courageous Leader of the Twentieth Century”, p.5, Skyhorse Publishing, Inc.

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Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.

Howard Schultz

Inspirational, Encouragement, Educational

"Grounds For Success". Interview with Scott S. Smith, www.entrepreneur.com. May 1, 1998.

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There is a spiritual aspect to our lives - when we give, we receive-when a business does something good for somebody, that somebody feels good about them!

Ben Cohen

Inspirational, Spiritual, Giving

41 Copy quote
Right or wrong, the customer is always right.

Marshall Field

Inspirational, Inspiring Customer Service, Customers

9 Copy quote
Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one the best way you can.

Gary Comer

Inspiring, Thinking, Worry

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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

W. Edwards Deming

Inspirational, Business, Loyal Customers

28 Copy quote
If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.

Jeff Bezos

Inspirational, Business, Media

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If we keep doing what we're doing, we're going to keep getting what we're getting.

Stephen Covey

Inspirational, Business, Educational

Stephen R. Covey, A. Roger Merrill, Rebecca R. Merrill (1995). “First Things First”, p.30, Simon and Schuster

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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

Jeff Bezos

Inspirational, Motivational, Inspiring

"Online Extra: Jeff Bezos on Word-of-Mouth Power". Interview with Robert D. Hof, www.bloomberg.com. August 2, 2004.

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Men are rich only as they give. He who gives great service gets great rewards.

Elbert Hubbard

Inspirational, Men, Volunteer

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The true leader serves. Serves people. Serves their best interests, and in doing so will not always be popular, may not always impress. But because true leaders are motivated by loving concern than a desire for personal glory, they are willing to pay the price.

Eugene Habecker

Leadership, Pay The Price, People

Eugene B. Habecker (1987). “The Other Side of Leadership”, Scripture PressPublications

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Revolve your world around the customer and more customers will revolve around you.

Heather Williams

Inspirational, Loyalty, Heart

48 Copy quote
Make your product easier to buy than your competition, or you will find your customers buying from them, not you.

Mark Cuban

Success, Encouragement, Business

Mark Cuban (2011). “How to Win at the Sport of Business: If I Can Do It, You Can Do It”, p.81, Diversion Books

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Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.

Dale Carnegie

Funny, Success, Business

Dale Carnegie (2016). “How to win friends & influence people”, p.4, Diamond Pocket Books Pvt Ltd

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The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer.

Peter Drucker

Inspirational, Wall, Educational

Peter Ferdinand Drucker (2006). “Classic Drucker: Essential Wisdom of Peter Drucker from the Pages of Harvard Business Review”, p.196, Harvard Business Press

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