Inspirational Customer Service Quotes - Page 4

• It's a very, very tough market.
  So unless you do a really good job, you buy the right products from the manufacturers, you service the customer, they keep coming back, they bring their friends in, it's all about numbers, numbers, numbers.

  John Ilhan

  Inspirational, Jobs, Numbers

  7 Copy quote

• Repeat business or behavior can be bribed. Loyalty has to be earned.

  Janet L. Robinson

  Loyalty, Business, Educational

  11 Copy quote

• The interesting thing is when we design and architect a server, we don't design it for Windows or Linux, we design it for both. We don't really care, as long as we're selling the one the customer wants.

  Michael Dell

  Success, Business, Educational

  52 Copy quote

• Remember that, in the end, the customer doesn't know, or care, if you are small or large as an organization - she or he only focuses on the garment hanging on the rail in the store.

  Giorgio Armani

  Inspirational, Educational, Organization

  16 Copy quote

• There's a place in the world for any business that takes care of its customers-after the sale.

  Harvey Mackay

  Educational, World, Care

  FaceBook post by Harvey Mackay from Apr 18, 2011

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• Customers don't always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people bought was stale and they weren't enjoying it. Once they tasted ours and experienced what we call "the third place" ... a gathering place between home and work where they were treated with respect.. they found we were filling a need they didn't know they had.

  Howard Schultz

  Educational, Drinking, Coffee

  "Grounds For Success". Interview with Scott S. Smith, www.entrepreneur.com. May 1, 1998.

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• The only way to be truly satisfied is to do what you believe is great work

  Steve Jobs

  Work, Believe, Loving What You Do

  Commencement Address at Stanford University, delivered 12 June 2005, Palo Alto, CA

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• A satisfied customer. We should have him stuffed.

  John Cleese

  Funny, Sarcastic, Should Have

  John Cleese, Connie Booth (2001). “The Complete Fawlty Towers”, p.164, Da Capo Press

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• What gets measured gets done.

  Tom Peters

  Done, Measurement

  Tom Peters (2010). “The Circle of Innovation: You Can't Shrink Your Way to Greatness”, p.284, Vintage

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• The customer is not always right.

  Chris Pine

  Loyal Customers, Customer Experience, Customers

  "Breakout of the Year" by Brett Martin, www.gq.com. November 22, 2009.

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• For individuals, character is destiny. For organizations, culture is destiny.

  Tony Hsieh

  Motivational, Character, Destiny

  FaceBook post by Tony Hsieh from Feb 12, 2014

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• The nature of any human being, certainly anyone on Wall Street, is 'the better deal you give the customer, the worse deal it is for you'.

  Bernard Madoff

  Wall, Giving, Greed

  71 Copy quote

• If you want to be creative in your company, your career, your life, all it takes is one easy step...the extra one. When you encounter a familiar plan, you just ask one question: "What ELSE could we do?"

  Dale Dauten

  Motivational, Careers, Track

  7 Copy quote

• A lot of people have fancy things to say about customer service, but it's just a day-in, day-out, ongoing, never-ending, persevering, compassionate kind of activity.

  Christopher McCormick

  Educational, Fancy Things, People

  6 Copy quote

• You never get a second chance to make a first impression.

  Will Rogers

  Inspirational, Basketball, Educational

  47 Copy quote

• Don't find customers for your products, find products for your customers.

  Seth Godin

  Motivational, Business, Loyal Customers

  63 Copy quote

• If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.

  Jeff Bezos

  Inspirational, Educational, Waiting

  "America's Best Leaders: Jeff Bezos, Amazon.com CEO". Interview with David LaGesse, www.usnews.com. November 19, 2008.

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• There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences.

  Jim Bush

  Educational, Data, Skills Training

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• In our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we promise to serve our customers with integrity.

  Azim Premji

  Inspirational, Honesty, Integrity

  67 Copy quote

• If put to the pinch, an ounce of loyalty is worth a pound of cleverness.

  Elbert Hubbard

  Loyalty, Loyal Customers, Pounds

  Elbert Hubbard (2005). “Loyalty in Business: One and Twenty Other Good Things”, p.84, Cosimo, Inc.

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• What gets measured, gets done. And what gets recognized gets done again, and even better.

  Robert Crawford

  Done

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• Traditional corporations, particularly large-scale service and manufacturing businesses are organized for efficiency. Or consistency. But not joy. Joy comes from surprise and connection and humanity and transparency and new...If you fear special requests, if you staff with cogs, if you have to put it all in a manual, then the chances of amazing someone are really quite low.

  Seth Godin

  Joy, Consistency, Humanity

  9 Copy quote

• One of the greatest gifts you can give to anyone is the gift of attention

  Jim Rohn

  Inspirational, Life, Motivational

  FaceBook post by Jim Rohn from Jan 15, 2017

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• Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

  Zig Ziglar

  Loyalty, Business, Educational

  "Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.

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• A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

  Mahatma Gandhi

  Leadership, Spiritual, Educational

  1352 Copy quote