In my view the successful companies of the future will be those that integrate business and employees' personal values. The best people want to do work that contributes to society with a company whose values they share, where their actions count and their views matter.
Give your employees a mission that matches their ambitions. When you challenge people, they surprise you.
When I find an employee who turns out to be wrong for the job, I feel it is my fault because I made the decision to hire him.
Two resources, largely untapped in American organizations, are potential information and employee creativity
The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
Quality, productivity, and innovation can be significantly increased if companies provide all employees with practical tools for exploiting potential information
Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
Management must provide employees with tools that will enable them to do their jobs better, and with encouragement to use these tools. In particular, they must collect data.
Government employees move up the ladder through educational credentials rather than merit. People are given jobs and promotions based on seniority, race and gender rather than ability or talent. Such a system often overlooks the deserving and rewards the incompetent. There is no payoff for achievement.
The greatest competitive advantage is to allow your employees to be part of something. Something bigger than what you're doing.
Unions are at a disadvantage in a company vote because the employees can see that the greatest advocates of unionization are often the malcontents and marginal workers.
When you buy bargains and they become better bargains, it is easy to start to question yourself, which can impair your judgement. Real or imagined concerns about client redemptions, employee defections can greatly influence behavior away from rational.
How do leaders serve their people? They may pay good wages and treat employees with respect.
We all prospect, and don't even know we're doing it. When you start the dating process, you are actually prospecting for the person you want to marry. When you're interviewing employees, you are prospecting for someone who will best fit your needs.
If an enterprise does not aspire to be the best of its kind, it will attract second-rate employees, and it will be soon forgotten.
Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.
We call it the 'Rule of Crappy People'. Bad managers hire very, very bad employees, because they're threatened by anybody who is anywhere near as good as they are.
Sure, companies say they're sensitive to their employees' cultural heritages, but show up on casual Friday wearing a necklace made from the ears of your vanquished enemies and all hell breaks loose.
I've learned about employee relations; I've learned about following your instinct. One of the biggest mistakes you can follow is not following your instincts, you know? A lot of times your instincts will tell you what to do if you have a good one. Now, if your instincts are terrible, then you ask for advice. But if you have good instincts, you definitely have to follow them, or else you regret them.
Employee participation programs and employee ownership are important efforts to deal with powerlessness at work.
Follow the money, Washington reporters like to say. The money is this case comes from taxpayers, present and future, who are the source of every penny of dues paid to public employee unions, who in turn spend much of that money on politics, almost all of it for Democrats. In effect, public employee unions are a mechanism by which every taxpayer is forced to fund the Democratic Party.
Employees who report receiving recognition and praise within the last seven days show increased productivity, get higher scores from customers, and have better safety records. They're just more engaged at work.
It is possible to see slavery and serfdom merely as extreme early forms of autocratic management, in which employees had no voice whatsoever in the work process and were viewed not as human beings but as alienated forms of individual wealth. Slavery, in this sense, did not die; it continues in modern dress in contemporary organizations wherever managers exercise autocratic power, unequal status, or arbitrary privileges, no matter how scientific the terminology or postmodern the image
Yahoo has gone too far in wrongfully accusing us of a conspiracy that doesn't exist. If they are having problems retaining engineers, they should be looking at the internal sources of employee dissatisfaction rather than trying to cover that up with this legal action.
Sales pays for the company. Employees who don't “get” that are part of the problem.
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